Notation based on the Act on Specified Commercial Transactions

Business information

Seller

GYUTTO Inc.

Division

GYUTTO Niyodogawa (T44 Niyodogawa Tea)

Operations manager

Masakazu Shibuta (Representative Director)

Address

920-2 Doi-Kō, Niyodogawa, Agawa District, Kochi, Japan

Phone

Disclosed without delay upon request. Inquiries are handled by email.

Email

m-shibuta@gyutto.co.jp

Prices & payment

Price

Shown tax-included on each product page.

Additional charges

Shipping (calculated by destination and shown in the cart) and consumption tax (included in price). For Thailand, local customs and import duties may apply and are borne by the customer.

Payment methods

Online payment such as credit cards (via Stripe). Available brands and methods appear on the checkout screen.

Payment timing

Payment is confirmed at the time the order is placed.

Delivery

Delivery time

Normally shipped within 3–7 business days after payment is confirmed (may vary by stock, season and destination).

Delivery method

Courier within Japan; deliveries to Thailand are fulfilled via our Bangkok partner.

Returns & cancellation

As these are food products, returns or exchanges for customer reasons cannot be accepted. If an item is defective, damaged, or incorrectly shipped, please contact us by email within 7 days of delivery. See "Shipping & Returns" for details.